Neapolitan Pizza in Box

PizzaVOICE

Every Voice Heard, Every Customer Delighted

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AI Ordering crafted for Pizzerias,

Perfected for Pizza Lovers

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Transforming Pizzeria Operations: Rusty's Success Story

Explore Rusty's Pizza Parlor's transformation through PizzaVOICE. Overcoming challenges like labor shortages and rising customer expectations, Rusty's enhanced their service quality and operational efficiency using our AI-driven solution.

AI Meets Authentic Pizza Ordering Experience

Blending advanced Voice AI technology with the classic pizza ordering charm, PizzaVOICE ensures every phone order is a delightful experience.


It's not just a tool; it's your partner in enhancing customer satisfaction and streamlining your ordering process—one satisfied customer at a time.


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Customer ​Delight

Elevate ​your ​pizzeria’s ​success

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Improve ​Productivity

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Increased ​Orders

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24X7 ​Reliability

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Personalized ​Upsell

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Happy ​Staff

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Customer Delight

Quick, Accurate ​Ordering with ​Personalized ​Offers and No ​Queues.

Increased Orders

Never miss a ​customer or ​order. Every ​call picked up ​at the first ring.

Personalized Upsell

Increase ​revenue due to ​consistent and ​personalized ​upselling.

Improve ​Productivity

Reallocate staff ​to more ​productive ​tasks.

24x7 ​Reliability

Increase ​operating hours ​with round the ​clock order taking

Happy Staff

Easily manage ​phone, walk-in, ​and online orders ​without stress.

How It Works?

Effortless Integration with Existing Setup

Advanced Order Management

Adaptive Learning for Superior Service

Hassle-free setup guarantees no downtime, preserving your business continuity.

Voice AI handles complex orders, upsell and standard queries.

Your Voice AI continuously improves, anticipating customer preferences.

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Intelligent AI Order Reception

Data-Driven Order Execution

Voice AI takes over your call handling, engaging customers & processing pizza orders accurately.

Records orders for flawless fulfillment and actionable insights

A Slice of the Future with PizzaVOICE

The Dilemma: A Tangled Phone Line

Rusty's faced challenges including staffing limitations, high call volumes, and the inability to follow up on missed orders, leading to potential revenue loss and strained customer relations. The in-house call center couldn't handle them all well. This has placed strain on the team's well-known efficiency, reflected in a noticeable dip in the rate of orders successfully processed via calls.

The PizzaVOICE Adoption

To address these issues, Rusty's implemented PizzaVOICE across all locations. It seamlessly handled not only order capture but also managed customer inquiries, and informed promotions and limited-time offers.

  • Improved Order Management
  • Intelligent Suggestive Upselling
  • Customer Personalization
  • Bilingual Bonus for English and Spanish speakers

The Results: A Quantifiable Success

Post-implementation, Rusty's Pizza Parlor saw order-to-call conversions rise to above 95%. The AI system efficiently managed 70-85% of orders, drastically reducing the reliance on human operators and enhancing order accuracy and customer satisfaction.

With AI, the conversion rate surged past 95%. Enhanced service led to higher satisfaction, encouraging repeat business.

PizzaVOICE

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FAQs

Q: What makes PizzaVOICE different from other voice assistants?


A: Custom-built for the Pizzerias, PizzaVOICE deals with pizza ordering scenarios with exceptional precision. It's not a generic solution—it's engineered to handle the complexity of pizza modifiers like half-and-half, build your own pizza and other specific nuances of pizzerias.

Q: Is PizzaVOICE compatible with existing POS and Tech systems?


A: PizzaVOICE integrates with over 80 POS and online ordering systems,​ ensuring a seamless flow of transactions to your existing tech​ infrastructure for better customer experience.​

Q: Can PizzaVOICE understand different regional accents and dialects?


A: The AI from PizzaVOICE can handle English, Spanish and more than 12 international languages. The AI is trained on a diverse range of real restaurant-customer interactions, ensuringit can handle all major accents and dialects for each language.

Q: Does PizzaVOICE improve over time?


A: Continuously. PizzaVOICE evolves through ongoing analysis of live conversations, constantly enhancing its performance to deliver a superior ordering experience.

Q: Will PizzaVOICE allow for a conversational experience with customers?


A: Absolutely. PizzaVOICE encourages interactive dialogues, allowing customers to interrupt or add information any time, simulating a natural conversation flow just like speaking with a live server.

Q: What is the pricing structure for PizzaVOICE?


A: PizzaVOICE offers customized pricing tailored to your pizzeria's unique needs. There will be a small one-time setup fee to build a custom ordering AI for your pizza brand and a monthly fee based on the average volume of transactions.

PizzaVOICE

Address

VoicePlug Inc.

3790 El Camino Real

#1183, Palo Alto, CA 94306

Phone

Email

+1 (650) 918-6100

contact@pizzavoice.ai

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